Is ‘Alexa’ the girl for you and does she have a role in aged care?

What you haven’t heard about ‘Alexa’? Why would you be interested in her you ask, you’re in a committed relationship already.

She is the new girl one the technology block and she might have something to offer you in aged or home care.

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Good transitions – planning matters to your success

What do you do when news practices, systems and models are ‘foisted’ upon you by a new contracting arrangements?

Well in most cases we ‘suck it up’ and get on with the job. You often have little choice as these contracts represent your bread and butter and not to do so would disadvantage you clients and future customers.

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All things change but some things stay the same

The pace of change in our society is phenomenal. If we think back over the last year we can probably identify at least 10 things that have changed or evolved. Some of these changes are radical and others simple improvements, yet each is taking us to a new innovation or shift in our view of the world.

However some things remain fundamental notwithstanding these shifts. We all need to communicate, be entertained, feel connected or worthy, get out and about and make a contribution to our community.

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Don’t be afraid to say “I don’t know” in managing change

When is it ok to say 'I don't know' in managing change

In times of change it is not a bad thing for a manager to say ‘I don’t know’.

Change – an act or process through which something becomes different. Make or become different.

For something to become different it has to change, in becoming different it often will represent the ‘unknown’.

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Thank you – lets make it personal

Never underestimate the impact of a handwritten 'thank you ' to express your gratitude

I’ve kept many of the handwritten thank you notes of appreciation that I have received throughout my career and life.

They somehow seem to touch me more deeply than a pre-written store-bought cards. Do you feel the same about these messages of thanks? Then consider how they might help you connect with colleagues or friends and demonstrate your ‘thanks’ in what, in this electronic age, will be a unique way (seems a bit weird to say that as writing should by definition by ‘hand written’).

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