Don’t be afraid to say “I don’t know” in managing change

When is it ok to say 'I don't know' in managing change

In times of change it is not a bad thing for a manager to say ‘I don’t know’.

Change – an act or process through which something becomes different. Make or become different.

For something to become different it has to change, in becoming different it often will represent the ‘unknown’.

Continue reading Don’t be afraid to say “I don’t know” in managing change

Thank you – lets make it personal

Never underestimate the impact of a handwritten 'thank you ' to express your gratitude

I’ve kept many of the handwritten thank you notes of appreciation that I have received throughout my career and life.

They somehow seem to touch me more deeply than a pre-written store-bought cards. Do you feel the same about these messages of thanks? Then consider how they might help you connect with colleagues or friends and demonstrate your ‘thanks’ in what, in this electronic age, will be a unique way (seems a bit weird to say that as writing should by definition by ‘hand written’).

Continue reading Thank you – lets make it personal