Helen Attrill MBA

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Category: Customer Service

  • Helen Attrill MBA
  • Posted on 24/08/2016
  • 0

7 reasons to avoid acronyms and improve customer communication

Customer Service,Marketing

A recent encounter with an unknown acronym pulled me up short. It made me think about their meaning in customer communications and what they could be communicating to our customers.

  • Helen Attrill MBA
  • Posted on 10/03/2016
  • 0

Competition and innovation in aged care – the new challenge

Aged Care,Ageing,Customer Service
Competition-and-innovation-in-aged-care #agedcare

With the rise of purpose-based for-profit corporations, not-for-profits need to strongly embed their mission in their culture and marketing to stand out from the crowd.

  • Helen Attrill MBA
  • Posted on 10/09/2015
  • 0

Dont waste our time! Ask once and respond quickly – winning hearts and business

Customer Service

Responding quickly without the need to endlessly repeat our story is the key to a ‘good customer’ experience – a finding which has been reinforced by recent US research. Worth

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Aged care & not for profit consultant

Australia
Mb:+61 (0) 437 046 199

EM: helen@helenattrill.com

© 2018 Helen Attrill, MBA

All rights reserved

Trading as ProReNata Consulting ABN 50 594 372 547

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Helen Attrill, MBA

Accept the challenge of industry change™

Perth, Western Australia
Mb:+61 (0) 437 046 199 or
Mb:+46 (0) 702 788 746
EM: helen@helenattrill.com

© 2015 Helen Attrill All rights reserved

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Helen Attrill, MBA

Accept the challenge of industry change™

  • Perth, Western Australia
  • P: +61 (0) 437 046 199 or
  • P: +46 (0) 702 788 746
  • E: helen@helenattrill.com

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  • 10 Simple Secrets to Successful Change

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